Returns & Warranty

NZ Foil Centre wants you to be completely satisfied with your purchase. All products purchased through PPC are fully warranted to the original owner against manufacturers’ defects in materials & workmanship. Should you find a defect in a product you purchased upon delivery, please contact us directly here at PPC. You can contact us on 09 486 0699

Return Instructions

1. Pack all items carefully with a copy of your receipt, your contact information and what you need to exchange the product for eg. A different size.
2. Address the package to:
   • Pacific Paddle Company Ltd
     54a Barrys Point Road, Takapuna, Auckland
   • 09 486 0699
3. NZ Foil Centre will then exchange the product and cover the cost of sending your new item via courier. 
NZ Foil Centre will not offer refunds for customers that change their minds. If the items are not fit for their advertised purpose then NZ Foil Centre will offer a refund as long as the item is returned within 10 working days for assessment.